Standardize IAM Across Every Client

One platform. Every client. The identity layer they all deserve.

You're running Entra for some clients, Duo for a handful of others, and juggling the rest with local app logins, password managers, and no centralized identity at all. Your techs have their hands in a lot of different systems. You can't see across your client base, and you can't enforce anything consistently. These tools cover part of the picture. Okta delivered through ZeroTek covers all of it.

The Cost of Fragmentation

Fragmented identity doesn't fail loudly. It bleeds you slowly.

Every client means a different admin portal, different MFA settings, and a different provisioning process. Your techs context-switch instead of resolving tickets.

Offboarding is where it gets dangerous. You're deprovisioning from some apps but not others. Orphaned accounts accumulate quietly.

Security policies drift and nobody notices. One org has geofencing, another doesn't. There's no global view of which policies are applied where, so you find gaps only when something goes wrong.

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The ZeroTek Platform

What standardized identity looks like

Standardizing doesn't mean forcing every client into an identical config. It's one platform and one set of workflows where your team does all identity work, regardless of client size or complexity.

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Every client, one dashboard

Each client gets their own Okta tenant. You manage all of them from a single multi-tenant interface. No logging into separate Okta consoles. No shared admin credentials.

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Your techs work within defined boundaries

Role-based access controls determine exactly what each technician can see and do. L1 and L2 staff handle repeat tasks like user provisioning and basic MFA troubleshooting. Senior engineers handle one-time configurations, customizations, integrations, and high-value clients.

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New client? Tenant is live in minutes.

Spin up an Okta tenant through ZeroTek's self-service provisioning. No sales call with Okta, no annual contract, no waiting. The tenant is manageable within your existing workflows immediately.

Offboarding that covers everything

When a user leaves, their access is revoked across every Okta-connected application in one action. No chasing down app-by-app deprovisioning across three different admin portals.

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Global audit trail, every technician, every client

See what any tech did across any client at any time. One log. Searchable. Exportable. Ready when an auditor asks.

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Billing follows usage automatically

Per-user, per-month billing flows into ConnectWise with no manual reconciliation. Your cost matches your clients' actual usage, and so does theirs. We support efficient, accurate data extraction for other PSA tools with our billing API.

Why Okta through ZeroTek

Enterprise-grade IAM, built for how you run your business

Okta is the technology. ZeroTek is the delivery model. Together, they give your clients enterprise identity and your team a platform that actually fits MSP operations.

Why Okta

The enterprise identity standard, with 8,000+ integrations to prove it

Okta offers 8,000 pre-built SSO app integrations out of the box. Not just Microsoft's ecosystem, but Salesforce, Zoom, Google Workspace, Slack, and thousands of industry-specific SaaS tools your clients depend on. Policies take effect immediately. Activity logs are current. No-code workflows automate common processes.

Okta is the enterprise standard. Two-thirds of the Fortune 100 run on it.

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Why Through ZeroTek

Okta wasn't built for managing multiple SMB clients on month-to-month billing

That's the gap ZeroTek fills.

We built the multi-tenant management, RBAC, automated billing, and cross-customer audit infrastructure that Okta doesn't offer natively, because Okta's customers are enterprises that manage one org, not MSPs that manage ten, dozens or hundreds.

You get enterprise-grade IAM on consumption-based, month-to-month terms with no annual contracts. Your clients each own their Okta instance, so there's no lock-in. Our support team is Okta-certified at the highest tier and built exclusively around MSP operations.

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See It Live

See what standardized identity
looks like for your MSP

Book a demo and we'll walk through the platform with your actual use case. Not a canned presentation.